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EN 15838 Customer Contact Centre (CCC) Quality Management System Internal Auditor training from SGS – develop the skills to conduct an internal audit to verify compliance against the EN 15838 standard.

Our training course is designed to help you develop the skills you will need to assess and report on the conformance and effective implementation of processes, and to contribute to the continual improvement of a CCC management system based on the EN 15838 standard.

Designed for individuals who will become a CCC system internal auditor this training will prepare you, in a practical way, for conducting effective internal audits. This two day course concludes with examinations. On successful completion of the exams trainees will receive their Internal Auditor certification from SGS, as the official certification body.

Why choose CCC quality management system internal auditor training from SGS?

Our courses are delivered by tutors who are CCC and EN 15838 experts and experienced trainers. Your knowledge and skills will be developed through an interactive and practical approach to learning.

Contact SGS today to find out more about our EN 15838 CCC quality management system internal auditor training.