Implementing ISO 9001:2008 enables continuous improvement of your organisation’s quality management systems (QMS) and processes. In turn, this improves the ability of your operations to meet customer requirements and expectations.

Improving your organisation’s Quality Management Systems can positively boost your profitability. Demonstrating real commitment to product and service quality can transform your corporate culture because, as a result, employees understand the requirement for ongoing improvement.

ISO 9001:2008 is based on eight quality management principles:

• Customer focus
• Leadership
• Involvement of people
• Process approach
• System approach
• Continual improvement
• Fact-based decision making, and
• Mutually beneficial supplier relationships

Quality Management System certification from SGS will help your organisation develop and improve performance. ISO 9001:2008 certification enables you to demonstrate high levels of service quality when bidding for contracts and a valid ISO 9001:2008 certificate shows that your organisation follows internationally recognised quality management principles.

Our ISO 9001:2008 training course portfolio is designed to meet your requirements, offering courses for all levels of ability and awareness.

Contract us to carry out the full certification process, or a gap assessment against the ISO 9001 QMS standard to identify your organisation’s preparedness.