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The examinations and assessment team at the College of Policing has made history by becoming the first in the UK to reach an international standard for their work in supporting the career progression of police officers and police staff.
In January 2013, East Renfrewshire Council successfully renewed the Customer Service Excellence (CSE) standard in its Customer First department – with no partial compliances. In addition, the assessor found some areas of compliance plus which is an indication of outstanding customer service. The council has previously attained CSE in its Education and Libraries departments.
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