Quality is at the root of all good business, it reinforces a strong brand in the marketplace, encourages customer loyalty, and ensures the viability of a business. Continuous improvement is essential to maintain the quality of business processes and practices.
At SGS, we understand quality management from planning, control and assurance through to quality improvement. We believe that quality management is much more than product or service quality, but about how to achieve quality, maintain and improve it. Quality management systems are important for all businesses, whatever their size or complexity.
We offer audit, certification and training in management systems such as ISO 9001 and targeted training in the application of Lean techniques to improve your operations and optimise the flow of products and services through entire value streams.